Privacy Policy

Effective Date: December 2, 2024

At Sofwit (“we,” “our,” or “us”), your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website or services.

1. Who We Are

Our website address is: [https://sofwit.com].
We are a software house providing short- and long-term software development consultancy services. For privacy-specific concerns, please contact us via the details provided on our Contact Us page.

2. What Personal Data We Collect and Why

Contact Forms

When you submit inquiries through contact forms on our website, we collect:

  • Name
  • Email address
  • Phone number (optional)
  • Message content

This data is used solely to respond to your inquiries and is stored in our database for follow-up purposes.

Cookies

We do not actively collect cookies for tracking purposes. Any cookies used on our website are strictly necessary for core functionality, such as:

  • Remembering form inputs to enhance user convenience.

Comments

If commenting is enabled, we collect data entered into the comment form, including:

  • Visitor’s IP address
  • Browser user agent string (to help detect spam)

An anonymized string of your email address (hash) may be shared with services to manage avatar displays.

Media Uploads

If you upload images, ensure they do not contain embedded location data (EXIF GPS). Visitors to the site may download or extract location data from images.

Embedded Content

Articles or pages on this site may include embedded content, such as videos or articles. Embedded content behaves as if the visitor is on the external site, which may collect data, use cookies, or track interactions.

3. How We Use Your Data

We use your data to:

  • Respond to inquiries or requests made through contact forms.
  • Fullfil service contracts with clients (details governed by individual agreements).
  • Enhance user experience on our website.

We do not use your data for marketing without explicit consent.

4. How Long We Retain Your Data

  • Contact Form Data: Retained for 6 months for customer service purposes.
  • Comment Data: Retained indefinitely unless the user requests deletion

5. Who We Share Your Data With

We do not share your data with third parties unless explicitly required by law or agreed upon in contractual terms.

6. Your Rights Over Your Data

You have the right to:

  • Access the data we hold about you.
  • Request corrections to any inaccurate data.
  • Request deletion of your personal data, subject to legal obligations.
  • Object to specific data processing activities.

To exercise these rights, contact us via the information on our Contact Us page.

7. Security Measures

We implement robust security measures to protect your data, including:

  • Secure storage in our database.
  • Regular software and security updates.
  • Role-based access control to sensitive data.

8. Data Transfers and International Use

If data is transferred outside of your jurisdiction, we ensure compliance with applicable data protection standards, such as GDPR.

9. Updates to This Policy

We may update this Privacy Policy as needed. If changes are made, we will notify users via email.

10. Additional Information

Data Breach Procedures

We have systems in place to identify, report, and manage data breaches promptly, including internal reporting mechanisms and customer notifications.

Automated Decision-Making

We do not use automated decision-making or profiling in any of our processes.